Versand

Shipping Policy

1. Order Processing Time

We process orders within [X] business days following their confirmation. Orders placed on weekends or holidays will be processed on the next business day.

2. Delivery Options

We offer the following delivery options:

• Standard: Delivery within [X] business days.

• Express: Delivery within [X] business days.

Delivery times vary depending on the destination and the chosen carrier.

3. Shipping Fees

• Metropolitan France: €[X] for standard delivery, €[X] for express delivery.

• Europe: €[X] for standard delivery, €[X] for express delivery.

• International: €[X] for standard delivery.

Shipping is free for any order over €[X].

4. Delivery Areas

We currently ship to the following countries: World wide shipping. If your country is not listed, please contact us.

5. Order Tracking

Once your order is shipped, you will receive an email with a tracking number. You can track your order on the carrier's website using the provided link.

6. Delays and Delivery Issues

In case of delay or issues with your delivery, please contact us at: contact@belacewig.com . We will do our best to resolve the issue promptly.

7. Failed Delivery

If a parcel is returned to us due to an incorrect or incomplete address provided by the customer, or if the parcel was not picked up in time, the reshipping costs will be borne by the customer.

8. Damaged or Missing Items

If your package arrives damaged or if items are missing, please contact us within 15 days of receipt, providing photos of the damaged items and/or packaging.

9. Contact

For any questions about our shipping policy, please contact us at contact@belacewig.com or 0041796180654